Includes email support, example model library, free upgrades, introduction to experts.
- Transactions are secured by Paypal
- Billing will be in your own currency
- A receipt will be issued for each purchase via Paypal
Click on a section heading for answers.
What if I don't have a Paypal account?
You don't need one. Press the Buy Now button and you will be given the option of directly using a credit card. There is no need to log onto Paypal.
Are there discount reductions for my team?
Yes. See the discount options above. Select from the drop down list.
If a larger number of licenses are required, please write to us at firstname.lastname@example.org for an enterprise quotation.
What happens after I send payment?
On receipt of your payment we send you an email containing clear instructions on how to immediately unlock (activate) the software. We endeavour to respond promptly.
If you have not heard from us within one working day, please write to email@example.com.
How do I hear about new releases and upgrades?
From time to time we announce a new release in our newsletter. Please ensure that your software is registered with an up to date email address. Upgrades are free to licensed users.
Registration occurs on installation. You can re-register at any time from the menu License - Register Software.
To find out whether you are running the latest version, use the menu Help - Check for New Releases.
How do I install new releases of the software?
At any time you can simply download the latest release from our web site. Simply install the software as normal. Your existing license is valid and will be respected. If a problem occurs, please write to firstname.lastname@example.org.
Can I transfer my licenses from one computer to another?
Yes. We understand that you may need to transfer a license from one computer to another, for example, you have bought a new computer, or are changing work habits requiring you to migrate to another computer. The licenses you purchase can be moved. You can do this yourself. Instructions are provided with your purchase.
Do you support the needs of training companies?
Yes. We have found that the needs of tranining companies vary hugely. We will tailor our licensing to your needs. Write to email@example.com with a brief summary of your requirements, and if necessary we can discuss specific needs.
Do you provide discounts for academics and students?
Depending on the situation, yes we can. We are keen to support serious academic programs. Write to firstname.lastname@example.org with a brief summary of your needs. Please write to us using a valid academic (.edu, .ac) email address.